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Virtual Instructor-Led Training Conversion
Courses
FD215 (Managing Retail Food Safety) & FD218 (Risk-Based Inspections)
Date
Summer 2020
Client
U.S. Food and Drug Administration
Role
Lead Instructional Designer
Tools
Zoom, PowerPoint, PointSolutions Polling, Video Editing, Lino Boards (online sticky notes)
CHALLENGE
Before 2020, FD215 and FD218 were delivered only in person. When COVID-19 halted classroom training:
📌 Hundreds of federal, state, and local food safety inspectors faced a training gap during a critical public health period.
📌 The FDA needed a quick solution that would not compromise course integrity, regulatory accuracy, or adult learning outcomes.
📌 Instructors, accustomed to face-to-face teaching, required support and resources to deliver training online effectively.
SOLUTION
I led the conversion of FD215 and FD218 into FDA’s first-ever virtual instructor-led training (vILT). Key actions included:
✅ Instructional Redesign: Transformed classroom activities into engaging online equivalents, ensuring alignment with FDA/OTED ISD principles and food safety competencies.
✅ Interactive Learning: Used Zoom breakout rooms for role-plays, videos for demonstrations, and PointSolutions for knowledge checks and decision-making scenarios.
✅ Instructor Enablement: Developed Instructor Guides and Production Manuals that included facilitation guides, timing cues, and classroom management strategies.
✅ Accessibility & Compliance: Ensured all content met Section 508 accessibility standards.
IMPACT
This project delivered measurable outcomes that strengthened FDA’s training program and provided lasting value.
💡 Rapid Deployment: Launched both courses virtually within months, avoiding disruption during COVID.
💡 Expanded Reach: Delivered training to thousands of inspectors nationwide despite travel restrictions.
💡 Improved Satisfaction: Post-course evaluations showed higher learner satisfaction compared to in-person sessions.
💡 Award: Recognized by the FDA for exceptional performance and commitment to designing and implementing the new vILT program nationwide.









